HELP CENTER

How can we help?

Answers about booking care, becoming a sitter, payments, and keeping your pet safe.

Frequently asked questions

Blueshky is a place to find trusted local pet sitters and dog walkers right in your neighborhood. Book boarding, house sitting, drop-in visits, dog walking, and day care from people who love animals as much as you do.

Every sitter is ID-verified and approved by our team before they appear, so you can book with confidence.

Search sitters near you, compare profiles and verified reviews, then send a booking request with your dates and your pet’s details.

Once your sitter accepts, you pay securely through Blueshky — no cash or checks. During the stay you get photo updates and GPS-tracked walks, and your sitter is paid after the stay ends.

Sitters complete identity verification and are reviewed and approved by our team before they can be booked. After every stay, owners leave verified reviews you can read.

All payments and messages stay inside Blueshky, and you can follow along with photo updates and live GPS walk maps the whole time.

Enter your location and the service you need, then browse sitters by distance, price, services, and rating. Open a profile to read their bio, see photos, and check real reviews before you book.

Sitters set their own rates, so prices vary by service and location. You’ll always see the full price before you confirm — browsing and messaging are free.

You’ll get candid photo updates and report cards through the stay, and for walks you can watch the route on a live map. Message your sitter any time inside the app.

Every sitter verifies their identity and is manually reviewed and approved by the Blueshky team before their profile goes live. Verified reviews from past stays help you choose the right match.

Most sitters care for dogs of all sizes, and many welcome cats and other small pets too. Each profile lists the pets, sizes, and ages that sitter accepts.

Often, yes — many sitters keep same-week availability open. Use the search filters to find sitters free on your dates and send a request; you’ll usually hear back fast.

Look for verified reviews, response time, and completed-stay history on each profile. Trust badges highlight sitters who are ID-verified, highly rated, and quick to respond.

Still need a hand?

Can’t find your answer? Send us a note and we’ll get back to you.

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